Shipping and Return Policy

We are pleased to offer free shipping on all orders at Serla. Processing Time: Orders are processed within 4 business days after purchase. Shipping Time: Once processed, orders will arrive within 7 to 15 business days, depending on your location and shipping carrier availability. If you experience any delays or need assistance with tracking your order, please reach out to us at support@serla.store. Return Policy Your satisfaction is our priority. If you are not completely happy with your purchase, you may return it within 30 days of receiving your order. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. To initiate a return or for any questions regarding our return policy, please contact us at Contact@serla.store. Thank you for choosing Serla for your jewelry needs!