Privacy Policy

Welcome to Serla! Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.serla.store, and purchase our products. By using our website, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect and store the following types of personal information: Personal Identification Information: Your name, email address, phone number, billing address, and shipping address when you make a purchase. Payment Information: Payment card information (processed through secure payment gateways) but not stored on our servers. Order History and Preferences: Information about your purchases, preferences, and interests related to our products. Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site. 2. How We Use Your Information We use your personal information for the following purposes: Order Processing: To process, fulfill, and deliver your orders. Customer Service: To respond to your inquiries, handle returns, and resolve any issues. Improvement of Services: To analyze website usage and improve our offerings. Marketing: To send you promotional offers, updates, and other information we think may be of interest to you. You can opt out at any time. 3. Sharing Your Information We do not sell, trade, or otherwise transfer your information to outside parties, except in the following cases: Service Providers: We may share information with third parties who assist us in operating our website, conducting our business, or serving you (e.g., shipping companies, payment processors). Legal Obligations: We may disclose information as required by law or to protect our rights, property, or safety. 4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, improve site performance, and provide a personalized experience. You can disable cookies through your browser settings, but this may limit some functionalities of our website. 5. Data Security We implement a range of security measures to protect your personal information, including encrypted data transmission and secure storage. However, please note that no online transmission is entirely secure, and we cannot guarantee absolute data security. 6. Third-Party Links Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies. 7. Your Rights You have the right to: Access: Request a copy of the information we hold about you. Rectify: Correct any inaccurate or incomplete information. Delete: Request the deletion of your information, subject to certain legal obligations. Withdraw Consent: Opt out of receiving marketing communications from us by following the unsubscribe link or contacting us directly. 8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed. 9. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Email: Contact@serla.store Support: support@serla.store